COVID-19 Has Revealed Retailing's Omnichannel Future

Real Numbers facing “non-essential” retailers: 50% of revenue lost in first half. Only 75% to 80% of pre-pandemic revenue expected to return. Online orders increased from 20% to 40% of revenue, but margins are down 20% in some cases. Retailers need to focus on maximizing their omnichannel future. Yogesh Kulkarni, COO of anuit.ai, provides answers of how. (See Page 10)

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