How Walgreens Uses AI to Boost Customer Satisfaction and In-Stock Availability

Onehighlightof NRF 2023 was our well-received co-presentation with Walgreens Group VP Andy Kettlewell, joining our CEO, Sivakumar Lakshmanan to discuss Walgreens’ landmark AI demand planning transformation—serving 9 million daily customers’ health and wellness needs across almost 9,000 stores nationwide. 

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How AI is Redefining Direct Store Delivery

For those outside the grocery industry, direct store delivery (DSD) is a distribution model used by manufacturers/CPGs that entails delivering products directly to retail store shelves. This model is extremely conducive for perishable food categories. 

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New Tools for New Challenges

Shopping—as we once knew it—has changed forever. And with it, the art and science of providing the right product at the right place and time has become even more complicated for retailers everywhere. 

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Replenishment - New Thoughts on an Old Problem

A replenishment system's purpose is to place the right amount of inventory at the right place at the right time. It's a basic problem yet requires complex execution. Over the years, product explosion, location additions and contractions, omnichannel shopping, and fulfillment option expansion have made replenishment challenging. And while there has been technological assistance, additional automation, and process refinement, they've all been building on the same premise of adjusting service levels, order points, up-to points, and mix/max guardrails. It's time for a new approach. 

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Zebra Technologies’ Your Edge Podcast: One-Year Anniversary of antuit.ai Acquisition

On the one-year anniversary of antuit.ai’s acquisition by Zebra Technologies, our CEO, Sivakumar Lakshmanan joins Suresh Menon, Zebra’s SVP and General Manager for Software Solutions on a special edition of Zebra’s Your Edge Podcast. 

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