It is time to evolve to Intelligent Order Promising

Over the past number of months, consumers have experienced both feast and famine in their local grocery stores unlike before the pandemic. Although there are fewer completely empty shelves since the first days, many consumers are still finding that they cannot rely on stores to have their favorite products in stock when they need them most.

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Charts: 2020 Retail Sales Impact

Countless headlines shouted about 2020 retail sales impacts, but how dramatic have those impacts been? What does a 30% increase in growth mean to business operations? Have things begun to stabilize or normalize? What are retailers and consumer products companies that supply those retailers doing to adjust? Based on US Census data and other industry sources, the charts below provide a visual representation of 2020 retail sales and information on what to expect going forward.

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How personalized marketing is advancing in today's digital era

Even today only 20% of customers are satisfied with the personalized experiences they get from brands.  Learn how to improve your personalization using proven AI.

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How to Forecast During Unprecedented Uncertainty

By no means do I consider us out of this pandemic. There is plenty ahead with unexpected twists and turns; however, now that we are past the initial phase, it is an excellent time to reflect to prepare for what's next.

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The Power of AI to Improve Online Customer Order Fulfillment Efficiency

Retailers are experiencing a 100% increase in online sales, but six to eight percentage points of margin loss. At NAEOS20 Yogesh Kulkarni explained how to anticipate demand, properly place and flow inventory, and manage fulfillment to maximize margins and improve the customer experience.

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