Quoting the Dalai Lama, "disagreement is something normal”.While it’s fair to say there’s plenty of disagreement among many issues these days, most consumers—across all income levels—generallyagree on something: a sense of pessimism surrounding our current economy.
During our very worthwhile appearance at NRF just a few weeks ago, quite a few questions from visitors to our booth revolved around the ongoing challenges affecting retail replenishment.
Nobody needs to belabor the problem—our post-pandemic economy is still plagued by unwieldy supply chain disruptions, leaving retail customers regularly disappointed with empty shelves—leaving them little choice but to consider competing stores (or online options) for everyday items they rely upon. From shoppers to store managers to C-level leadership, frustration is everywhere.
One highlight of NRF 2023 was our well-received co-presentation with Walgreens Group VP Andy Kettlewell, joining our CEO, Sivakumar Lakshmanan to discuss Walgreens’ landmark AI demand planning transformation—serving 9 million daily customers’ health and wellness needs across almost 9,000 stores nationwide.
For those outside the grocery industry, direct store delivery (DSD) is a distribution model used by manufacturers/CPGs that entails delivering products directly to retail store shelves. This model is extremely conducive for perishable food categories.
Shopping—as we once knew it—has changed forever. And with it, the art and science of providing the right product at the right place and time has become even more complicated for retailers everywhere.
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