Fit for fashion - the importance of size allocation and maintaining customer loyalty

Summer is around the corner and time for a new pair of running shoes, maybe this year you even spring for the high-end model. Check out sports retailer one and they are out, shoe store two is out, and frustrated driving you onto the internet to shop. No one has your size. Anywhere. David Hawking shares thoughts on the importance of understanding size allocation and the resounding impact it has on retailers and their customers.

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