Zone 2023 | Connect

With growing eCommerce channels and increased online shopping behavior, omnichannel retailers are grappling with the increased complexity brought on, in part, by current events, but more so the anticipated need to combine online and in-store merchandising, especially for the “new normal.” Siloed decisions around allocation, promotions, in-season pricing, inventory transfers, and fulfillment will fail to deliver the expected margin performance unless they address the interconnectedness of online and stores. 

The grocery sector was arguably hit as hard by the pandemic as any and is still dealing with the most persistent hangover—namely ongoing supply shortages, inventory imbalances, and excessive spoilage and waste.

As supply chain disruptions continue, how can CPGs build resiliency into their end-to-end operations—while also contributing toward their sustainability goals? We look at stats, solutions, and strategies, created in partnership with CGT.

Among other reasons we’ve talked about, many retailers are looking at AI-powered pricing solutions because they feel confined by strict sets of pricing rules and policies, often put in place many years ago—long before modern data science was even a concept.