Recent Posts by Anthony Wintheiser & Amandeep Dhaliwal

How grocers should actively engage consumers now due to the behavioral shifts

Unlike most of the retail sector, grocery sales have been on a rampage since the coronavirus hit. The worst public health crisis to hit humanity in generations has led to governmental stay at home orders that has sent restaurant sales plunging and grocery sales surging.

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Rethinking Personalization with AI

Customers today are largely unsatisfied with the personal engagement marketing they receive. Increasingly, they demand engagement at the right time, on the right device and with the right message. Artificial intelligence (AI) may sound futuristic, but this exciting evolution in the personalization we’ve pursued for decades enables modern brands to personalize the shopping experience – in real time – and deliver automated and relevant messages, recommendations and offers at scale, which drive business growth and build engagement.

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