Q3/Q4 earnings results are in for most of the leading publicly traded restaurant brands in the US. While some brands, such as Starbucks, Dunkin, and Chipotle reported strong sales and earnings growth, others such as McDonald’s, Darden, and Yum (the parent brand of Taco Bell, KFC, Pizza Hut, and WingStreet) missed the mark. What has separated the winners from the losers?
Big Mac meets Big Data (Personalization & Loyalty)
on August 29, 2019
| By Anthony Wintheiser
|
Artificial Intelligence,
Personalization,
Restaurant,
Customer Loyalty
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