Fashion Retailer Improves Inventory Performance and Increases Weekly In-Season Sales with AI-enabled Markdown Optimization

REPRINT:  As seen in:  https://www.sdcexec.com/warehousing/article/21159637/antuitai-fashion-retailer-improves-inventory-performance-and-increases-weekly-inseason-sales-with-aienabled-markdown-optimization 

Who: $2.5B omnichannel fashion retailer with 40% of revenue from online

Challenge: Optimize the revenue from in-season clearance across all channels for all brands

Solution: Replace manually-intensive Excel tool with AI-powered markdown optimization solution

  • Results: In-season clearance and fulfillment optimized with AI-driven pricing recommendations:
    80% increase in week-to-week sales for a pilot using two season codes
  • Non-pilot codes experienced 28% decline over the same period
  • 250% improvement in turns without sacrificing margins
  • Pilot implementation delivered in under 4 months

The Challenge

Overcome multichannel inventory management challenges to optimize in-season sales

With growing eCommerce channels and increased online shopping behavior, omnichannel retailers are grappling with the increased complexity brought on, in part, by the combination of possibilities for direct and in-store fulfillment. Siloed decisions around allocation, promotions, in-season pricing and, especially, inventory transfers fail to capture the opportunity for margin improvement that lies in the interconnectedness of online and stores.

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Further to my recent article which gave a steer to retailers about how they might start their AI journey in a fuss-free wayincluding leveraging Proof of Concepts and discovery workshopsa few readers asked me what are some of the best use cases for AI in retail. 

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Calibrating data for the new normal

Consumer shopping behavior has fundamentally changedprobably forever. As the world adapts to this new normal, many retailers and consumer product companies must change the way they operate. Their supply chains must be nimble; their product packaging must be versatile; their demand response must be dynamic.  

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Is Programmatic Personalization the answer to a Poor Customer Experience?


Gartner  estimates that the fragmented but quickly consolidating customer experience and relationship management software market generates $50BN in revenue per year and is growing at a 15% compound annual growth rate. If we add the additional investment in IT, human capital, and creative developmentbrands invest well over $100BN per year to deliver relevant and valuable experiences to their customers. 

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